Refund Policy

We want your experience with us to be a pleasant and memorable one. However, if for any reason you are not completely satisfied with your order, we will gladly offer a refund, exchange or replacement on all products returned to us within 7 days of your receipt of them.

 

Return policy includes;

·         The product must be in its original wrapper

·         The product must be in its unused condition

·         The product must contain its original label

·         Food Items are not refundable or exchangeable.

·         For all returns please send the package to this address:              

Quebee Den (Pvt) Ltd

174, S. Thilakarathne Mw

Nugegoda

Sri Lanka

·         Please note that you will have to cover the postage costs yourself.

 

An email will be sent to you as soon as we’ve received your return in its original condition and apply your refund to your original payment method. This is usually done within 3-5 working day.

 

We try hard to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. Food Items are not refundable or exchangeable.